Terms & Conditions
Last Updated: 23 May 2025
Class Bookings
-
By booking or attending a class with Balances & Beats Fitness (BBF), you agree to the following terms.
-
All classes must be booked through our website in advance.
-
Term bookings secure your spot for the full term block (duration will change according to the term).
-
Casual classes are available on a limited basis and subject to availability. We reserve the right to change class times, formats, or locations with notice.
Cancellations & Refunds
-
Term bookings are non-refundable, but each term includes 2x flexibility credits. If you can’t make it to class, you may use a credit toward your next term or book into a casual class on the alternate day (Thursday or Sunday) or during school holidays, subject to availability.
-
You must contact us before the missed class to arrange this. We understand that things come up—if you’re unwell, injured, or experiencing personal circumstances, just reach out. We’ll review each situation on a case-by-case basis.
-
Casual class cancellations made 24 hours or more before the class are eligible for a refund. Cancellations made within 24 hours or no-shows are non-refundable, unless due to illness, injury, or a personal emergency.
-
All refund or credit requests must be made by emailing us directly at venessa@balancesandbeatsfitness.com.
Health & Safety
-
By booking and participating, you confirm you are fit to take part in physical activity.
-
You must notify the instructor of any medical conditions, injuries, or limitations before class.
-
You participate at your own risk and release BBF from liability for injury unless caused by negligence.
Behaviour & Respect
BBF is an inclusive, judgement-free space. Disrespectful, unsafe, or disruptive behaviour will not be tolerated and may result in removal from class without refund. We reserve the right to refuse service or entry at our discretion.
Media & Photography
From time to time, we may take photos or videos during class for promotional purposes. If you don’t wish to be included, just let us know—we totally respect your privacy.
Changes to These Terms
We may update these terms from time to time. Any changes will be communicated via email or posted on our website. Your continued participation indicates acceptance of the updated terms.